How Do Chatbots Work?
A chatbot is a computer program that engages with online customers to address their queries.
Responses go into the chatbot for commonly recurring questions, which the chatbot sends in response to customer queries. It is an efficient way of communicating with customers without requiring to assign an employee to this task.
It is possible to deploy Chatbots marketing on your website, mobile app, and social media channels to maintain constant communication with your customers. Chatbots for website management is our most in-demand product.
Unique Features of Chatbots
Created by Client Studio
Our chatbots are capable of engaging in natural-sounding conversations with your customers. These conversations are closely similar to normal human-to-human exchanges, which helps to create a real interaction.
Our chatbots are not dumb machines that deliver boilerplate responses to every query. We design our chatbots to be interactive and adjust their responses according to the question asked by the customer. Our chatbots also use graphical elements such as emojis and icons to communicate with customers, apart from simple text-based responses.
If your customer base is linguistically diverse, you do not need to worry at all about chatbots to talk to in different languages. We can customize our AI chatbots to respond in different languages, thanks to our diverse team of AI designers and content developers.
We offer a single stop chatbots development solution for all your online platforms. This means that you can set up the same chatbot for your website, Facebook page or any other platform where you engage with your customers.
With Client Studio’s chatbots, you do not need to worry about not addressing the specific queries of customers within your niche or industry. We can customize your chatbots in banking or any other sector to respond using the typical jargon and terminology of your specific industry or geographical territory.
Benefits of Custom AI Chatbots
We offer complete, round-the-clock support to all our clients. You get access to a wealth of chatbots statistics in real-time to enable you to track the number and location of users, as well as a host of other information to assess the usage, success rate, and efficiency of your chatbot.
You will discover the platforms used by people to frequently engage with the chatbot, which helps us to further prioritize and optimize future changes. We use feedback from both aborted and poorly rated interactions to improve the responses of the chatbot.
Client Studio delivers custom and mobile application development.